I update the vmware workstation from 12 to 15, but there is a problem I got when I try to start the virtual machine from snapshot. It says:
“Could not get vmci driver version: The handle is invalid.

You have an incorrect version of driver ‘vmci.sys’. Try reinstalling VMware Workstation.

Module ‘DevicePowerOn’ power on failed.

Failed to start the virtual machine.”

Solution 1: find xxx.vmx to edit this line:
vmci0.present = “TRUE”
Modify it to
vmci0.present = “FALSE”
or delete this line.
It is temporary workaround that should only be used to get the VM to boot in a pinch.

Solution 2: update the vmci driver.
Open device manager, the driver of vmci may be incorrect.
If you are connect to internet, just update it. You can get vmci.sys driver installed automatically.
The driver is stored in
C:\Program Files\Common Files\VMware\Drivers\vmci\device\Win8\vmci.sys
You should installed it from there manually if you do not have internet connection.

Finally, check if it is conflict with hyper-v componet in Windows.

Summary: Updating the vmci.sys driver via Device Manager is the fundamentally correct and recommended approach.

Reference:

https://www.cnblogs.com/Jasper-changing/p/12035933.html

https://www.youtube.com/watch?v=aZk3B31Utzo